Question 1

What is Finesse Stage & Screen?

Accepted Answer

Finesse is a professional training programme in Loughborough led by West End performers DJ Scott-Fines and Olivia Baker-Fines. We run musical theatre classes, industry sessions, and private coaching for ages 6 and up.

Question 2

What’s the difference between The Finesse Club and The Finesse Company?

Accepted Answer

The Finesse Club is for ages 6–16 and includes Sunday Sessions, screen acting classes, and holiday workshops. The Finesse Company is for ages 16+ and offers Industry Sessions, masterclasses, and audition-focused training.

Question 3

How do trial sessions work?

Accepted Answer

All new students can try The Sunday Session for just £25. If you enjoy the sessions and want to stay, we’ll invite you to join full-time via a monthly membership of £82.50.

Question 4

How are Sunday Session payments structured?

Accepted Answer

We’ve worked out the full number of sessions across the academic year, and split the total into 12 equal monthly payments of £82.50 to make budgeting easier. Sessions are held during term time only.

Question 5

What’s the refund policy?

Accepted Answer

We do not offer refunds for missed sessions, illness, or changes of mind. If you need to leave, just contact us and we’ll cancel your membership going forward. If we cancel a class and can’t reschedule, we’ll offer a refund or credit. You can read through our full Booking Policy here (https://www.finessestageandscreen.com/booking-policy)

Question 6

What should my child wear?

Accepted Answer

Comfortable clothes they can move in, with appropriate footwear (jazz shoes or trainers). Branded Finesse t-shirts are available to purchase in our shop.

Question 7

Do you offer sibling discounts?

Accepted Answer

Yes! We offer 50% off for siblings. Get in touch and we'll provide you with a coupon code which will give you 50% off when signing up the second sibling.

Question 8

Can I attend a one-off Industry Session or Workshop?

Accepted Answer

Yes. These are open to both current students and new performers (usually ages 16+). Prices vary per session and must be booked in advance. Space is limited.

Question 9

What happens if I need to cancel a workshop booking?

Accepted Answer

We don’t offer refunds for one-off bookings unless the event is cancelled by us. If you can no longer attend, you may transfer your place to another eligible student.

Question 10

What’s your safeguarding policy?

Accepted Answer

All staff and guest teachers are DBS-checked and follow our safeguarding procedures. We have a dedicated Designated Safeguarding Lead and uphold a zero-tolerance policy on bullying or inappropriate behaviour. You can read our full Booking Policy (https://www.finessestageandscreen.com/booking-policy)here which contains all policies you agree to when booking a session with us

Question 11

Is my child’s data protected?

Accepted Answer

Yes. We take GDPR seriously and only use your data to manage bookings and communications. We never share your data without consent.

Question 12

Still have questions?

Accepted Answer

Drop us a line at info@finessestageandscreen.com ()— we’re always happy to help.

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